Terms and Conditions

Α. General - Contract of Use
“TERRA NORD SOLE SHAREHOLDER CO SA” with the distinctive title "TERRA NORD SOLE SHAREHOLDER SA", (hereinafter referred to as the "Company") located in Kifissia, Attica, at 22 Thivaidos Street, is the creator of the website www.troias-residences.gr (hereinafter referred to as the "website"). The visitor/user accepts the following terms of use, which apply to all content, pages, graphics, images, photographs and files included in the website. The existing and any new services that will be included on the website are subject to these terms of use, unless the opposite is clearly stated. The Company reserves the right to modify these terms at any time without noticing the users. The continue of the website's use even after any changes implies the unconditional acceptance of these terms by the visitor/user.

Β. Industrial and Intellectual Property Rights - Visitor/User Liability
The content (including text, graphics, trademarks and logos) and the design of the website are the intellectual property of the Company in accordance with the applicable law and are available only for personal and not for commercial or other use. Therefore, copying, reproduction, republication, modification, and transfer in any way without the written consent/permission of the Company is prohibited. The appearance of the above content on the website cannot be construed as a transfer or assignment of a license or right to use any of the above items.
All other products or services mentioned on the pages of this website and bearing the trademarks of the respective organizations, companies, partners, institutions, associations or publications are their intellectual and industrial property and therefore these institutions are responsible for them.
The visitor/user of the website must comply with the rules of law and refrain from any use that is illegal and contrary to morality. Indicatively, the user agrees that:
    • He/She will not prevent any other user from using the website by damaging its content or the way it works.
    • He/She will not damage the website with harmful software (e.g. containing viruses) and will not make use of files or programs designed to interrupt, damage or destroy the operating equipment of any software or computer hardware or to collect or store personal data of other users.
    • He/She will not use any data mining system in order to reproduce the navigation, presentation and structure of this website.
    • He/She will not take any action that infringes any patent, trademark, trade privacy, copyright or other proprietary rights of any third parties.
The visitor/user of the pages and services of the website accepts responsibility for any damage caused to the website by misuse or improper use of the relevant services.

C. Data Protection
The management and protection of the personal data of the website's user is governed by the terms of this document and the relevant provisions of both Greek Law and European and International Law.
Underage people or persons legally incompetent have access to the website only with the consent of their guardians/legal guardians and are not required to disclose their personal data.
This information is never disclosed to third parties (except where required by law). The website keeps records of these data exclusively for communication, statistical and improvement reasons for its services.
In any case, the user of the website has the right to request its deletion, correction or change in accordance with the specific provisions of the privacy policy at any time, after contacting the Company and finding out the existence of his/her personal record (e.g. name, address, telephone number, e-mail address that he/she may have previously provided to the Company). In this case, the Company will modify or delete the user's contact details from its database as soon as possible.
The website may use cookies to identify the user. Cookies are small text files that are stored on each visitor's hard drive and do not take note of any files from the visitor's computer. They are used for statistical purposes in order to determine which areas of the website are useful and popular. For more information regarding our Cookies policy please refer to our privacy policy.

D. Disclaimer
The Company makes every effort to ensure the smooth operation of the website. However, it may be temporarily unavailable due to technical issues beyond the Company's control. Under any circumstances, including negligence, the Website shall not be liable for any form of damage that the visitor/user undergoes when interacting with the pages, services, options and contents of the Website, which he/she undertakes on his/her own initiative and with knowledge of the terms hereof. The Company disclaims all warranties that the website, servers or any e-mail sent by the Company is free of viruses or other malicious programs. In particular, the website is not liable for any special, indirect, consequential or incidental, positive or passive damages from visiting the website and/or from the use of the services or information contained in the website.
The Company may, at any time, alter, suspend or discontinue any individual function of the website or may suspend/interrupt the function for reasons beyond its control.
The Company makes every effort to ensure that the website is safe for users, but does not guarantee that any program or information on it is free from harmful codes or other elements with destructive potential for the user's computer system. It is the sole responsibility of each user to implement appropriate software and secure their information and system.

E. Links to other websites
The website does not control the availability, content, privacy policy, quality and completeness of the services of other websites and pages to which it refers through "links", hyperlinks or advertising banners. Therefore, for any problem that may arise during your visit/use of these websites and pages, you should contact directly the corresponding websites and pages, which are responsible for the provision of their services. The website should under no circumstances be considered to endorse or accept the content or services of the websites and pages to which it links or to which it is otherwise linked.

F. Applicable law, jurisdiction, and other conditions
The above terms and conditions are governed and supplemented by Greek law, the law of the European Union and the relevant international treaties. Any provision of the above terms and conditions that is contrary to the law shall automatically cease to apply and shall be removed from these terms and conditions, without prejudice to the validity of the other terms and conditions. The Courts of Athens shall have exclusive jurisdiction for any disputes that may arise.
The present is the entire agreement between the website and the visitor/user of its pages and services and is binding only them. No modification of these terms will be taken into account and will not be part of this agreement unless it has been expressed in writing and incorporated into it.

PRIVACY POLICY
The Privacy Policy was last updated in May 2018. It applies to this website as well as its subpages, subdomains, mobile apps, our products and services. We respect your privacy and we use the information provided to us to serve you in the best possible way. 
Please read the terms of this policy carefully. If you do not agree to the terms provided in this section, you must not use our website and our products and services, and you must not browse the content of our websites. Please do not send us any of your information if you do not want it to be used in the ways described in this Privacy and Data Protection Policy.
The management and protection of the personal data of the user of this website and our services is subject to these terms of use and exists in accordance with the Greek legislation and the requirements of the European Regulation on the protection of personal data GDPR. Given the rapid development of information technologies and the Internet, as well as the Greek legislation that has not been fully formed to cover every possible case, these terms are formulated with all reservations.

1. Information we collect
In the normal course of operations, we will collect both personal information about you and non-personal information relating to you. The information is shared with third party service providers (such as hosting providers) for the purpose of providing the services you request.

Automated Information.
When you visit our site, we may also collect certain information through the use of "cookies" and other automated means. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. This information may include the following information:

    • Date and Time
    • Original IP address
    • Domain name
    • Type of browser and operating system used (if provided by the browser)
    • URL of the submission page (if provided by the browser)
    • Your request
    • Status of completion of the application
    • Geographical location or
    • Language preferences

2. Use of information
Typically, we will use and process your information to:

    • create content relevant to our visitors.
    • improve the website and social media pages and ensure that their content is presented in the most effective way for you.
    • provide you with information that you request from us or that may be of interest to you.
    • assess and understand the general trends and patterns of our business.
    • compile anonymous aggregated statistics that will allow us to understand how users use our websites and help us to improve the structure of our sites and the delivery of our services or products.
    • legal requirements.
    • provide the products or services you request from us.
    • improve our products and services.

We can process your personal information both automatically and manually. We may use your information in other ways for which we provide specific notice at the time of collection.

3. Information sharing
We do not sell, disclose or share information we collect and maintain about you, except in cases described in this Policy. We may share information with service providers who perform functions and services on our behalf. These third parties will be appointed as data processors and will only be provided with the information needed to perform services on our behalf, but are not authorized to use this information for any other purpose. We may disclose information about you if required to do so by law or legal process, or in response to a request from law enforcement authorities.

4. Your rights
You have specific rights to the information we receive about you, as clearly stated in the applicable law. You can request access to a copy of the information we hold about you, update, withdraw, amend or correct the information and, in some cases, you may object to the use of your information. You also have the right to request that we send you marketing messages, whether by email or otherwise. To use these rights or to make a complaint, or ask a question about our privacy practices, please contact us. You will find our contact information at the end of this policy. To protect your privacy and maintain security, we may take steps to verify your identity before taking any action. Please note that if you opt-out of having your information used as described above, we will not be able to remove your information from the databases of third parties with whom we have already shared your information with your consent. You will need to contact these third parties to be opted out directly.

5. Data transfer
We may transfer and store the information we collect about you to countries outside the country in which the information was originally collected, including the United States, Canada or other destinations outside the European Economic Area (EEA). These countries may not have the same data protection laws as the country in which you provided the information. By submitting your information to us, you agree to this transfer, storage, and processing.

6. Security
We take information security very seriously and we strive to comply with our obligations at all times. However, no web or e-mail transmission is ever fully protected. For example, e-mails sent to or from the website may not be protected. You must take care of this and decide what information you will send to us by e-mail. For your own protection, we encourage you not to include sensitive personal information, credit card, or similar data in any e-mail you send us.

7. Data retention
We retain your information for as long as necessary to fulfill the purposes and provide the services for which it is collected unless otherwise required by law. We retain your information for as long as necessary to fulfill the purpose of the obligations that must be met.

8. Links to other websites
Our websites may provide or include links from other websites. These websites operate independently of us. You access these linked websites at your own risk. These websites are not subject to this Policy. Linked sites may have their own privacy and data protection policies, which we encourage you to review. To the extent that the linked sites you visit are not owned or controlled by us, we are not responsible for the content of the sites, any use of the sites, or the privacy practices of the sites.

9. Cookies
Accessing this website involves the use of cookies. We use cookies and similar tracking technologies, such as pixels and web beacons, to collect information about visitors of our websites (as they allow us to improve our websites and provide better and more personalized services). Please note that we do not collect any personal information using cookies and we do not install any application on your device using cookies. The only way a user's personal information can be included in a cookie file is if the user personally supplies that information to the server. When you access our websites, you will receive a clear notice informing you that the website you are visiting intends to use cookies and that: i. by continuing to use our website you consent to their use or ii. you must click on an "I accept" box for the cookies to be placed.
Unless you have adjusted your browser setting to reject cookies from our websites, our system will issue cookies. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie and how to disable existing cookies. You can find out how to do this for your particular browser by clicking on "help" in the browser menu or visiting www.allaboutcookies.org, www.youronlinechoices.eu. Please note, however, that without cookies you may not be able to take full advantage of all the features of our websites.

What are cookies?
A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to "remember" your actions or preferences over time and generally improve the user experience. It can also help ensure that the ads you see online are more relevant to you and your interests.

Cookies we may use
A list of all cookies that may be used on the website by category is shown below:

- Session Cookies: session cookies last only during your visit and they are deleted when you close your browser. They facilitate various tasks, such as allowing a website to recognize that a user on a particular device is navigating from page to page, supporting website security or basic functionality.
- Persistent Cookies: persistent cookies last long after you close your browser and allow a website to "remember" your actions and preferences. Persistent Cookies are sometimes used by websites to provide targeted advertising based on device browsing history and to analyze visits to our website. These cookies help us understand how users arrive and use our site to help us improve our services.
- Essential Cookies: Essential Cookies allow you to browse the website and use its features. These cookies do not collect information about you for marketing purposes.
- Performance cookies: these cookies collect information about how visitors use a website, for example, which pages visitors visit most often and whether they receive error messages from web pages. All information collected by these cookies is only used to improve a website's functionality, and user experience and to optimize our advertising.
- Functionality cookies: these cookies allow the website to "remember" the choices you make (such as your username). The information these cookies collect is anonymous (i.e. it does not contain your name, address, etc.) and does not track your browsing activity on other websites.
- Targeting Cookies: these cookies collect various data about your browsing habits. They are usually placed by third-party advertising networks. They "remember" that you have visited a website and this information is shared with other organizations, such as media publishers. These organizations do this to offer you targeted ads more relevant to you and your interests.
- Third Party Cookies: Please note that third parties (including, for example, advertising networks, social media networks and external service providers such as web traffic analysis services) may also use cookies over which we have no control. These cookies are likely to be analytics/performance cookies or targeting cookies. We recommend that you check the relevant privacy policies of these providers for information on any cookies that may be used.

Using your browser settings to manage cookies. 
The Help menu in the menu bar of most web browsers will give you information on how to prevent your browser from accepting new cookies, how to delete cookies, how your browser will notify you when you receive a new cookie, and how to disable cookies altogether. You can also disable or delete similar data used by browser plug-ins, such as Flash cookies. However, because cookies allow you to take advantage of some of the key features of the Website, we recommend that you leave your cookies enabled. 

10. Limitation of liability
We do not state in any way that the information contained on the website is appropriate for any purpose. All information is provided "as it is" without warranty of any kind. In any case, our company, as well as the partners, management, staff, and shareholders of the Company, shall not be liable for any claim or damage, direct, indirect or consequential, property or moral, which may result from the uninterrupted operation of the website or its services, due to content or technical problems or due to damaging actions by third party users for any other reason.

11. Data protection policy updates
We reserve the right to amend this Privacy and Data Protection Policy at any time. You should review this Privacy and Data Protection Policy frequently. If we make substantial changes to this policy, we may notify you on our website, by a blog post, by email, or by any method we determine. The method we choose is at our discretion. We will also change the "Last Updated" date at the beginning of this Privacy and Data Protection Policy. Any changes we have made to the Privacy Policy are effective as of this Last Updated Date and supersede all prior Privacy and Data Protection Policies.

12. How to contact us
If you have any questions or comments about this Privacy and Data Protection Policy, our use of cookies, or if you would like us to update the information we have about you or your preferences, or to exercise your rights to access, correct, block or delete information, please contact us by email at info@troias-residences.gr.                                                
Terranord
Information
Tel: (+30) 210 8181 562
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